Get in Touch
Have questions about our transcription services? We're here to help. Reach out to our team for personalized assistance.
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday - Sunday: Closed
Office Location
Brampton, ON
Canada
Common Questions
Quick answers to frequently asked questions
How quickly can I get my transcription?
AI transcriptions are typically completed within minutes. Human and hybrid transcriptions usually take 24-48 hours depending on file length and complexity.
What if I need a rush job?
We offer priority processing for urgent requests. Contact our support team to discuss rush options and pricing.
Do you offer volume discounts?
Yes! Our Enterprise packages already include significant savings, and we offer custom pricing for high-volume clients. Contact us to discuss your needs.
Is my data secure and confidential?
Absolutely. We use enterprise-grade encryption, are SOC 2 compliant, and all staff sign strict confidentiality agreements. Files are automatically deleted after 30 days.